Anyone who is physically located in Australia can book a telehealth consultation with one of our doctors. You do not need to be an Australian citizen or permanent resident — you just need to be physically present in Australia at the time of your consultation.

You can still use Farhi Medics without Medicare. Some services may be privately billed. Consultation fees will apply where applicable. If you have Medicare, some consultations may be eligible for rebates depending on your circumstances.

Yes. A doctor will assess your request during a consultation and provide an electronic prescription (eScript) if clinically appropriate. Your prescription will be sent securely via SMS or email, and you can take it to any Australian pharmacy.

Yes. Medical certificates issued following a telehealth consultation may be provided when clinically appropriate and are commonly used for work, school, and university purposes in Australia. Our doctors follow the same professional standards as in-person consultations.

Medical certificates, referrals, and prescriptions are delivered securely by SMS or email after your consultation when appropriate. All documents are sent in a secure, encrypted format to protect your privacy.

No. If you have chest pain, severe breathing difficulty, stroke symptoms, loss of consciousness, or another medical emergency, call 000 immediately or attend your nearest emergency department. Farhi Medics is for non-emergency healthcare consultations only.